🇨🇦 Product Designer @shopify | http://billat.work
A person is sitting atop an oversized stack of papers, reading off a laptop placed in front of them on the ground.
Artwork by the author.

While we don’t often think about it this way, the truth is that product designers and product managers spend much of their day reading and writing.

It’s not just pixels and spreadsheets all day. Documents atop of documents form the basis upon which we make decisions and craft new solutions.

Illustration by Bill Chung


It is a warm evening in April 2004. I am 23 years old. I am sitting in my underwear in my office. I’ve not showered for days. Detaching my sticky posterior from the surface of my office chair causes me to grimace. A blank screen stares me in the face…

Bill Chung

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